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If the number of luggage exceeds capacity, your quote will be based on the next larger vehicle.
9 seats + luggage space
Actual capacity: 6-7 persons + 6-7 luggage
21 seats ＋ luggage space
Actual capacity: 10 persons + 10 luggage
33 seats + trunk room
Actual capacity: 18-20 persons + 15 luggage
45 seats + trunk room
Actual capacity: 37-40 persons + 30-40 luggage
Number of travelers, number of luggage (including ski/snowboard sets), date, departure time, pick up and drop off points and route are required.
If the charter is available, we will send you the quotation by email. At this time the vehicle is not yet secured.
Please note that all our vehicles may be fully booked on your desired date. If it is impossible to arrange your request, we will contact you by email or telephone.
Please reply within three days whether you wish to use the vehicle. When we receive your confirmation we will secure your vehicle and send you a payment link.
Please settle your payment within 3 days after completion of booking.
Your booking will be canceled if payment is not completed by the due date.
*Please settle payment immediately if your travel is within 3 days.
[Change or Cancellation of Booking]
Please contact us during business hours (9am-6pm Japan time) if you need to change your booking or itinerary. If your call or email is received outside of business hours, it will be considered as received the next business day. Please note that any changes in your reservation may result in a change of price. Note: Changes cannot be made on date of travel.
|The travel date||The day before travel date||Within 2-7 days of travel date||All others|
The driver will meet you at the pick up point.
[In event of flight delay or cancellation on travel date]
In event of flight delay, we will wait as long as possible; however, due to scheduling we may have to cancel your booking and refund the full amount. Please contact us immediately when you know your flight is delayed.
In event of flight cancellation, we will rearrange your booking. Please contact us immediately when you know your flight is cancelled. We will cancel your booking and refund the full amount if rearrangement is not possible.
Please note an extra fee may be charged when the departure is delayed due to passenger reason.
Departure time and route may be changed due to heavy weather or traffic conditions. You may be asked to use JR (Japan Railways) or other transportation systems if the freeway is closed and not expected to open due to natural calamities or traffic conditions. You will be expected to pay for these costs, and your charter fee will not be refunded.