How to Rent Ski/Snowboard
1. Book by online or by telephone
- Book online up to three days prior to the start of rental period (JST).
For courier service delivery, high-grade ski, deluxe ski and group discount plans, the cut off date for online booking is five days prior to start of rental period (Japan Standard Time).
- Book by telephone by 4 pm (JST) the day before rental start date.
You CANNOT get any discount by phone bookings.
- Enter your height, shoe size, weight, waist size, etc.
2. Settle items, days, pick-up place and drop-off place
Only credit card payment is accepted. You can use VISA, MASTER, JCB, and AMEX.
Please settle your payment within 2 days after completion of booking. Your booking will be canceled if payment is not completed by the due date.
**Please settle payment immediately if your travel is within 2 days.
You will get a confirmation e-mail. Check your booking details carefully. Contact us immediately if correction is necessary.
3. Receive your rental equipment
- Niseko Delivery Area
Please call our Niseko Shop at 0136-23-4560. We will arrange time of delivery and return.
- Downtown Sapporo City Hotels
We deliver the equipment the evening before your rental start date. Please check with the front desk when checking in. Try on the equipment, and if you need to change sizes, call our office by 6:00pm.
- Furano Area
Please come to our Shop.
- Courier Delivery Service
Our courier service Yamato Transport Co., Ltd. will deliver to your hotel the day before you arrive. Please check with the front desk for pick up location.
4. Return the equipment
The return will be pre-arranged by us when you receive the equipment. Please follow instructions for smooth return.
5. Reservation change or cancellation fees
Contact us to change or cancel your reservation.
|More than 22 days before use
|8-21 days before use
|3-7 days before use
|Less than 2 days before use
|Other rental service
|2-5 days before use
|the day before use
|the day before use
|the day of use