Equipment Pick up & Returns

COURIER SERVICE DELIVERY AND RETURN

Rental Equipment Size Guide

We prepare and fit equipment based on information you give us.
Please make sure you correctly enter your height, normal shoe size, weight, and waist size.
We cannot make exchanges once equipment has been shipped.
Please see the chart below for details of equipment preparation.
Boots are usually prepared slightly bigger than the size of shoes, please bring thick socks or layered clothing.

Item Product size We prepare based on following:
Skis (Adult) 130~170cm User's height -15cm
Skis (Child) 90~150cm User's height -15cm
Ski boots (Adult) 23.5~30.5cm (one centimeter increment) Normal shoe size +1~1.5cm
*If calf muscles are larger than normal, please contact us in advance.
Ski boots (Child) 17.5~25.5cm (one centimeter increment) Normal shoe size +0.5~1.0cm
Ski poles (Adult) 105~130cm User's height -50cm
Ski poles (Child) 60~105cm User's height -40cm
Snowboard (Adults only) 140~155cm User's height -20cm
Snowboard boots (Adults only) 22.5~32.5cm (one centimeter increment) Normal shoe size +0.5~1.0cm
Short skis (Adults only) 100cm 100cm only
Snow suit (Adult) Height: 155~185cm
Waist: up to 85cm
According to the user's waist size
Snow suit (Child) Height: 110~150cm
Waist: up to 65cm
According to the user's height

Delivery and Return Procedures

Delivery Point Yamato Transport Co., Ltd. will deliver your equipment to your hotel the day before your rental start date. Yamato pick up counter differs at each hotel so please check with the hotel front desk. Please confirm your equipment and remove only the top white paper from the attached clear case. The red form will be used for returning. DO NOT LOSE THIS RED RETURN SLIP. If you do not receive your equipment, contact us immediately. If we don’t hear from you, we will assume that you have your equipment.
Return Point When returning, use the clear case with the red return slip. The return slip will have all information. You do not need to fill out the form. Please bring this red return slip in the clear case with your equipment to the same place you picked up the equipment.
Contact Good Sports Sapporo Office
Telephone: 011-624-8822
Office hours: 10:00 – 16:00

Change Your Booking

You can change your booking by noon 4 days prior to rental start date.
Please note that in some cases, we cannot meet your request due to stock availability. A cancellation fee may apply for cancellation of items and users.
Reservation change or cancellation fees

GOOD SPORTS STAFF HOTEL DELIVERY AND RETURN

Niseko Delivery Area

Delivery When you arrive at your accommodation, call our Niseko Shop at 0136-23-4560. Our staff will arrange delivery time and deliver to your accommodation.
Return We will arrange for return at the time of delivery.
Operation Period December 1, 2018 –
Contact

Good Sports Niseko Shop
Telephone: 0136-23-4560
Business Hours: 8:30 – 17:00 (8:30 – 19:00 during night season)
Address: 044-0081 Abuta Gun, Kutchan Cho Yamada 70-1

For those driving to our Shop: Please enter the Map Code below if your GPS has this function.
MAPCODE 398 417 244*85

Downtown Sapporo City Hotels

Delivery We will deliver to your hotel the evening before your rental start date. Please confirm with front desk upon check in.
Return Information will be included when you pick up your equipment.
Operation Period December 1, 2018 –
Contact Good Sports Sapporo Office
Telephone: 011-624-8822
Office Hours: 10:00 – 16:00
For those driving to our Office: Please enter the Map Code below if your GPS has this function.
MAPCODE 9 549 117*77

Furano Area

Pick Up Please come to our Furano Shop to pick up your equipment
Return We will arrange return when you pick up equipment
Operation Period December 1, 2018 –
December 1, 2018 – March 25, 2019 (Kitanomine Zone)
Contact

Good Sports Furano Shop (Lodge Mone)
Telephone: 0167-22-1271
Business Hours: 8:30 – 17:00 (8:30 – 19:00 during night season)

For those driving to our Shop: Please enter the Map Code below if your GPS has this function.
MAPCODE 450 028 832*56

Powder Snow Paradise!
Enjoy Niseko

Top