Terms of Use
How To Make a Booking
Equipment Rental Operation
- Standard Rental: Dec 2 – March 31
- Performance Rental: Dec 16 – March 31
Online booking
- Courier Plan: Book at least 5 days before the rental start date.
- Staff Delivery or Self Pick-up Plan: Book by 3 PM, 2 days before the rental start date.
Telephone booking
- Telephone：+81-11-624-8822 GOOD SPORTS
- You CANNOT get any discount by phone booking.
- Credit card payment only.
- Same day bookings accepted if equipment available. (Not applicable for Courier)
Payment Method
Credit card payment
- VISA/MASTER/JCB/AMEX are available.
- We accept lump-sum payment only.
- Please settle your payment within 2 days after completion of booking. Your booking will be canceled if payment is not completed by the due date.
**Please settle payment immediately if your travel is within 2 days.
Change・Cancellations
Contact us during business hours to change or cancel your booking.
If you contact us by email, we will consider the date of receipt of the email as date received.
Call us!
Telephone：+81-11-624-8822 GOOD SPORTS
Cancellation policy
| 2-5 days before use | the day before use | the day of use |
|---|---|---|
| 30% | 40% | 100% |
We are not responsible for any bank charges and exchange rate differences on cancellation refunds.
Change of equipment after starting rental service
・Niseko and Sapporo area
If we have the equipment available, you can change. A 2,000JPY fee will be charged for each exchange.
・Courier Delivery Service
No changes accepted.
Extension of rental period after starting rental service
Extension fees will be charged accordingly.
(There is no discount on extention fees.)
Cancellations After Start of Rental Period
Cancellations after the start of your rental period will not be accepted. Requests to shorten the rental end date will also not be accepted once your rental period starts.
However, in the case of injury incurred, refunds will apply for any remaining rental period dates two days after notification received.
(Example: Rental period 1st to 7th. Injury incurred and reported to us on the 3rd. Refund will be given for the remaining dates 5th to 7th.)
Please Read Carefully
Our ski equipment is maintained at the highest standard, and is checked before the start of each rental period.
If equipment is lost, damaged, or stolen, contact us immediately.
If stolen, a police report will be required.
Please see below for damage and loss charges.
- Ski and snowboard:
-Damaged: 20,000 Yen
-Lost: 30,000 Yen - Performance ski and snowboard:
-Damaged: 50,000 Yen
-Lost: 60,000 Yen - Boot: 15,000 Yen
- Binding: 10,000 Yen
- Poles: 3,000 Yen
- Adjustable ski pole: 5,000 Yen
- Snow suit: Damaged/Lost 15,000 Yen
- Helmet: Damaged/Lost 15,000 Yen
- Binding part for snowboard (belt, ratchet) damaged: 1,000 Yen and up
20% OFF
